Thrive Southeast Director of Operations Wendy Phillips Chavez named director

Wakefield, MassachusettsThrive Skilled Pediatric Care, a national provider of clinical home care for medically fragile children, has established The Advocacy Center at Thrive Skilled Pediatric Care (The Advocacy Center). 

The Advocacy Center aims to help medically fragile children get access to the care they need and deserve by initiating and coordinating advocacy efforts for legislative, policy, and reimbursement changes at the local, state, and federal levels.

There are an estimated 3 million children with medical complexity in the United States. Access to home care for these exceptional children varies widely by state due to differences in regulations, policies, and reimbursement rates in state Medicaid programs, according to Greg Serrao, chairman, president, and CEO of Thrive Skilled Pediatric Care.

In a study published by The American Academy of Pediatrics in January 2019, 68.5% of medically fragile children in Minnesota experienced a delayed discharge from the hospital. On average, new patients were delayed 53.9 days. Lack of home care nursing was found to be the major factor leading to these delayed discharges.

“Lack of access to home care has profound impacts on medically fragile children and their families nationwide,” said Serrao. “Thrive Skilled Pediatric Care is more than just a provider of care to medically fragile children. We want to operate in the entire ecosystem that surrounds this patient population. Advocacy is critical to improving access to care.”

The Advocacy Center will be led by Wendy Phillips Chavez, MSN, RN, former operations manager of North Carolina’s Health & Home Services and current director of operations for Thrive’s Southeast region.

“As a tireless advocate for medically fragile children in North Carolina, Wendy is uniquely qualified to be the director of The Advocacy Center. As a nurse with decades of experience leading a home health agency that provides home nursing services to medically fragile children, Wendy is well versed in the intricacies of providing home care to such a vulnerable population,” Serrao said.

Thrive Skilled Pediatric Care, which has a national resource center in Wakefield, Massachusetts, provides care in 30 locations in the states of Alabama, Arizona, Colorado, Georgia, Kansas, New Mexico, North Carolina, Virginia, and Texas.